Terms and Conditions — No Refunds
Acceptance of Terms By purchasing, subscribing, downloading, or otherwise obtaining any product or service from [A.C. Marlowe] ("Company", "we", "us", or "our"), you ("you" or "Customer") agree to these Terms and Conditions. These Terms govern all transactions and apply in addition to any other written agreement between you and the Company.
No Refund Policy All sales are final.
The Company does not offer refunds, returns, or credits for any product or service once the transaction is completed, except as required by applicable law or expressly stated otherwise in a separate written agreement signed by an authorized representative of the Company.
Scope
This no-refund policy applies to all goods and services provided by the Company, including but not limited to:
Physical products
Digital products and downloads
Subscriptions and memberships
One-time services and recurring services
Pre-orders and backorders
Gift cards and promotional items
Cancellations and Changes
Orders: Once an order is submitted and payment is processed, it cannot be canceled or modified in a manner that results in a refund. We may, at our sole discretion, allow modifications that do not require refunding any portion of the paid amount.
Subscriptions: Subscription charges are non-refundable for the billing period in which they are incurred. Cancellation of a subscription will prevent future recurring charges but will not result in prorated refunds for the current billing period unless otherwise required by law.
Exchanges and Replacements
If a product is defective, damaged in transit, or materially not as described, the Company will, at its option, (a) replace the item, (b) provide a credit toward another product or service, or (c) offer another reasonable remedy. Claims for defective or damaged items must be submitted within the timeframe and according to the procedure specified in our shipping and returns policy (if applicable). We may require proof of defect or damage.
Warranty and Disclaimers
Products and services are provided "as is," except where a written warranty is provided. Any express warranty provided separately by the Company governs over these Terms. Except as expressly set forth in a written warranty, the Company disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and noninfringement.
Limitation of Liability
To the maximum extent permitted by law, the Company's total liability arising out of or related to any product or service, whether in contract, tort (including negligence), or otherwise, will not exceed the amount paid by you for the product or service giving rise to the claim. In no event will the Company be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages.
Dispute Resolution
Any disputes arising from or related to these Terms shall be resolved in accordance with the dispute resolution procedures set forth in any separate agreement between you and the Company. If no separate agreement exists, disputes will be governed by the laws of the state specified by the Company and resolved in the competent courts located therein, unless otherwise required by applicable law.
Consumer Rights
Nothing in these Terms is intended to limit rights you may have under applicable consumer protection laws. If applicable law provides a right to a refund or return that cannot be waived by contract, such law will govern to the extent required.
Changes to Policy
The Company reserves the right to change, modify, or update these Terms at any time. Changes will be effective upon posting updated Terms on the Company’s website or other reasonable notice to you. Your continued use of the Company’s products or services after notice of such changes constitutes acceptance of the updated Terms.
Contact Information
For questions or concerns regarding these Terms, or to report defective or damaged products, contact our customer service at the contact details provided at the time of purchase.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding refunds and supersede all prior or contemporaneous communications relating to the same subject matter.
A.C. Marlowe January 6th, 2026