Privacy Policy

Last updated: January 6, 2026

This Privacy Policy explains how A. C. Marlowe (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use our website, products, or services (collectively, the “Services”). By accessing or using the Services, you agree to the practices described in this policy.

  1. Information We Collect

  • Information you provide directly: name, email address, postal address, phone number, payment information, account credentials, profile details, and any other information you submit when registering, subscribing, contacting support, or otherwise interacting with the Services.

  • Content you provide: messages, reviews, comments, uploads, and other communications or materials you post through the Services.

  • Automatically collected information: information about your device, browser, operating system, IP address, pages visited, referring/exit pages, timestamps, and usage patterns collected through cookies, web beacons, and similar technologies.

  • Location information: coarse location inferred from IP address; precise location only if you grant permission.

  • Third-party sources: information we obtain from third parties, such as analytics providers, advertising partners, or social media platforms, when you interact with them or connect your accounts.

  1. How We Use Your Information We use information to:

  • Provide, maintain, and improve the Services.

  • Process transactions and send related communications.

  • Respond to inquiries, provide customer support, and communicate about your account.

  • Personalize content and recommendations.

  • Send marketing and promotional communications, where permitted by law.

  • Analyze usage trends and perform research to improve functionality and user experience.

  • Detect, prevent, and address fraud, security incidents, abuse, and policy violations.

  • Comply with legal obligations and enforce our terms.

  1. Legal Bases for Processing (for EU/UK users) Where applicable, we rely on the following legal bases:

  • Performance of a contract: to provide services and fulfill user requests.

  • Legitimate interests: for security, fraud prevention, analytics, and improvements, balanced against user rights.

  • Consent: for optional features such as marketing communications and certain cookies.

  • Legal obligation: where processing is required by law.

  1. Sharing and Disclosure We may share information with:

  • Service providers and vendors who perform services on our behalf (hosting, payment processing, analytics, email delivery).

  • Affiliates and subsidiaries for operational purposes.

  • Business partners for joint offerings, subject to your consent where required.

  • Law enforcement, regulators, or other third parties when required by law or necessary to protect rights, property, or safety.

  • In connection with a merger, acquisition, financing, or sale of assets — with notice to affected users where required.

  • With your consent or at your direction.

  1. Cookies and Tracking Technologies We and our partners use cookies, local storage, web beacons, and similar technologies to collect information about your browsing behavior and device. These enable essential site functions, personalization, analytics, and advertising. You can manage cookie preferences through your browser settings and, where available, our cookie controls.

  2. Your Choices

  • Account information: you can access, update, and delete your account information through account settings or by contacting us.

  • Marketing communications: you may opt out of marketing emails by following unsubscribe instructions in those messages or by contacting us.

  • Cookies and tracking: you can disable or limit cookies via your browser, though some site features may not function.

  • Data access and deletion: subject to applicable law, you may request access to, correction of, portability of, or deletion of your personal information. We may retain certain information as required for legal compliance, dispute resolution, or legitimate business purposes.

  1. Data Retention We retain personal information as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

  2. Security We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

  3. Children’s Privacy The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to delete it.

  4. International Transfers Personal information may be stored and processed in the United States or other jurisdictions where our service providers operate. When transferring data across borders, we use appropriate safeguards to provide an adequate level of protection in accordance with applicable law.

  5. Third-Party Links and Services The Services may contain links to third-party websites, products, or services that have their own privacy practices. We are not responsible for the